Privacy Policy for Buna Oromia Coffee

At Buna Oromia Coffee, we are committed to respecting and protecting the privacy of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, make purchases, or interact with our services.

Information We Collect

We collect various types of information when you use our website:

• 1. Personal Information: When you make a purchase or create an account, we collect information such as your name, email address, shipping address, billing information, and contact details.

• 2. Payment Information: We use a third-party payment processor to handle payments. We do not store or process your payment information directly. Please review the privacy policy of the payment processor for details on how they handle your financial information.

• 3. Website Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, device information, pages visited, and timestamps. This data helps us improve our website and tailor our services to better suit your needs.

How We Use Your Information

• 1. Order Processing: We use your personal information to process orders, fulfill purchases, provide customer support, and communicate order-related information, such as shipping updates or order confirmations.

• 2.Improving User Experience: The data collected from website usage helps us analyze trends, understand user preferences, enhance our website's functionality, and personalize your experience.

• 3. Marketing Communication: With your consent, we may use your contact information to send promotional emails, newsletters, or marketing communications about our products, offers, or updates. You can opt-out of these communications at any time by using the unsubscribe link provided in the emails or by contacting us directly.

Data Security

We take the security of your information seriously and employ industry-standard security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience. These technologies help us understand user behavior, track preferences, and gather information about how you use our website. You can manage cookie preferences through your browser settings.

Your Rights and Choices

• 1. Access and Control: You have the right to access, update, or delete your personal information. If you would like to exercise these rights or have any inquiries about your data, please contact us.

• 2. Opt-Out: You can opt-out of marketing communications at any time by following the instructions provided in our emails or by contacting us directly.

Third-Party Services

We use third-party service providers for various functions, such as website hosting, analytics, and payment processing. These providers have access to your information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Children's Privacy

Our services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children. If you believe that a child under 13 has provided us with personal information, please contact us immediately, and we will take steps to delete such information.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Any changes will be effective immediately upon posting the revised policy on our website.

Contact Us

If you have any questions, concerns, or requests regarding your privacy or this Privacy Policy, please contact us at info@bunaoromiacoffee.co.uk.

By using our website, you agree to the terms outlined in this Privacy Policy.

Last Updated: 5/2/2022